Windows tries and fails to install Smart Card driver

While working with Regula document reader on a PC with Windows 7 or Windows 2008 server operating system installed, you can encounter repetitive unsuccessful attempts of smart card driver installation.

This driver is not necessary for Document Reader to work, so you can disable the search for smart card driver. You or your administrator should do the following:

  1. Open Group Policy setting window by running gpedit.msc file.
  2. Navigate to Computer Configuration\Administrative Templates\Windows Components\Smart Card

  3. Double-click the Turn on Smart Card Plug and Play service option
  4. Select Disable, then OK.

More detailed description of the issue can be found in this Microsoft KB article.

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