In case, you face the following behavior with your 4307 device:
- Randomly disconnecting from time to time;
- Getting black image results after scanning documents;
- Getting video issues
We'd highly recommend you to check your Windows system for the latest updates and install them.
You can do it by following these steps:
1. Click the Start button in the lower-left corner.
2. In the search box, type Update, and then, in the list of results, click either Windows Update or Check for updates.
3. Click the Check for updates button and then wait while Windows looks for the latest updates and install it on your computer.