1. Regula Forensics Help Center
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Cannot save results from Document Reader application

In Regula Document Reader, processing results in .xml, .json, and .txt formats are not saved when the Results folder setting points to a UNC path, such as \\ServerName\ShareName\Folder\Subfolder. Saving works when the path points to the local machine.

Resolution:

  1. Open the Options dialog in the Document Reader application and select the Results tab.
  2. In the Results folder field, replace the UNC path with an absolute path on the local machine. For example, change \\ServerName\ShareName\Folder\Subfolder to a path such as C:\RD\.
  3. Click OK.
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