How to Update Regula Software on Device 7308

Summary

This guide explains how to update the software on device 7308 using a USB drive. The process involves downloading updates, preparing the USB drive, and performing the installation.

Requirements

• A clean USB drive with at least 4 GB of free space.
• Access to the internet.
• Device 7308 must be manufactured after December 2018.

Required Steps

1. Downloading and Preparing the Update:
   • Download and extract the GetUpdateFile.zip archive.
   • Run the GetUpdateFile.bat file to generate the update file.
   • Copy the generated .rgl file to the root of the USB drive.
2. Downloading SDK and Service Package:
   • Use Regula Download Manager to install the latest versions of:
   • Document Reader SDK (exe)
   • 7308 Service
3. Preparing the Device:
   • Connect the device to a 220V power source using an adapter.
   • Turn on the device and wait for the power button indicator to turn green.
4. Initiating the Update:
   • Insert the USB drive containing the update files into the device.
   • The power button indicator will start flashing red/green — this indicates the update process has started.
5. Completing the Process:
   • After completion, the power button indicator will stop flashing and remain solid green.
   • Remove the USB drive.

Common Issues and Solutions

• Infinite Update Loop:
  • Cause: The USB drive was not removed after the update.
  • Solution: Ensure the USB drive is fully ejected.
• Update Failure:
  • Cause: Disrupting the process (e.g., power loss, scanning during update).
  • Solution: Follow all steps carefully and avoid interrupting the process.
• Incompatible Device:
  • Cause: The update is only supported for devices manufactured after December 2018.
  • Solution: Check the device's manufacturing date in the documentation.

References

• Download GetUpdateFile.zip: Update File for Device 7308
• Tool for downloading SDK/service packages: Regula Download Manager