Disabling ThreadMode (7024M-5A, 7203, 7017, 7027, 7037, 7017d, 7028M)

The mode ThreadMode is used in document readers that are based on the OV5640 (OmniVison) image sensor. This mode allows sending all frames received by the image sensor to the upper level for analysis. During the reception (synchronization) of the frames, the USB bus is loaded. This load can cause the software and/or the device to hang on computers with low technical characteristics.

There are some situations when:

• After some period of inactivity, the reader stops responding to the document placed into it;
• The scanning process is forcibly started in the Document Reader application, nothing happens or the application freezes;
• In the DebugView application, numerous notifications of bad frames appear in the log.

One of the solutions in these cases is to disable ThreadMode.

• ThreadMode – 0 (the mode is disabled – all frames are received at the upper level, but only at the moment of frame capture).

To disable ThreadMode:

1. Disconnect the USB cable from the corresponding port to physically disconnect the device.
2.  Place the RegulaReader.json file from the archive to the folder, where Regula Document Reader SDK installed (by default C:\Program Files\Regula\Document Reader SDK or C:\Program Files (x86)\Regula\Document Reader SDK).
3. Reconnect the USB cable that was disconnected in step 1.