Connecting a Regula reader to a remote PC via RDP (Windows 10)

To connect a Regula document reader to a remote PC via Remote Desktop Protocol (RDP) and then process documents on it, make the following changes on the remote PC and on the PC to which the reader is connected.

Note

The configuration must be performed both on the remote computer and on the computer to which the reader is connected.

Remote desktop activation
Changing group policy settings
Applying the changes
Configuring Windows Server
Connecting the reader via RDP

Remote desktop activation

From the Start menu, select Settings.
Open the Remote Desktop section
Ensure that the Enable Remote Desktop switch is set to On

Changing group policy settings

Run the Group Policy Editor from the Start menu.

Disable the following option: Computer Configuration → Administrative Templates → Windows Components → Remote Desktop Services → Remote Desktop Session Host → Device and Resource Redirection → Do not allow supported Plug and Play device redirection.
Enable the following option: Computer Configuration → Administrative Templates → Windows Components → Remote Desktop Services → Remote Desktop Connection Client → RemoteFX USB Device Redirection → Allow RDP redirection of other supported RemoteFX USB devices from this computer.
Change Access permissions from Administrators only to Administrators and users.
Click Apply and then OK.

Applying the changes

Then, you need to apply the changes you made in the Group Policy Editor settings. To do this, follow the steps below:

Press Start and type Command Prompt in the search bar and open the application;
Type in GPUpdate /force and press Enter;
Restart the computer.

Configuring Windows Server

For Windows Server operation system additional steps are also required:

Open the Server Manager and select Manage
Press Add Roles and Features
Follow the instructions of the setup wizard
On step Server Roles select Remote Desktop Services
On the Role Service page, select Remote Desktop Session Host
Click Add Features when prompted.
Click Install on the Confirmation page.
Reboot the PC to complete the installation.

Connecting the Regula reader via RDP

Run the Remote Desktop Service (press Win+R, type mstsc and click OK).
Enter the address of the remote PC and click the Show parameters button.