If you suspect identity theft or fraud involving Regula technology, you can submit a support request.
Regula provides identity verification software to other organizations but does not ordinarily operate their services or access their end-user records. We generally cannot identify which organization processed your information or restore accounts managed by third parties.
If your identity may have been compromised, we recommend:
- Secure your accounts: Change potentially compromised passwords (including banking, email and social media), secure your devices and Wi-Fi, consider a password manager, and contact relevant providers to suspend suspicious transactions and restore account access.
- Report fraud and seek support: Contact local law enforcement or fraud reporting authorities (e.g., UK Report Fraud). If you need additional assistance, including due to personal vulnerability, contact local victim support services (e.g., UK Victim Support or Citizens Advice).
- Protect your finances: Contact banks and other creditors regarding affected accounts, fraud claims and reimbursement procedures; monitor unaffected accounts; contact credit reference agencies (e.g., Equifax, Experian, TransUnion) and use credit checking services to detect unauthorized accounts.
- Prevent further misuse: Consider identity protection services (e.g., Cifas), communication preference registers (e.g., UK Mailing and Telephone Preference Services) and property monitoring services (e.g., UK HM Land Registry Property Alert).
For account restoration or financial reimbursement, contact the organization operating the affected service. Regula may provide relevant information within its possession where appropriate and legally permissible.
Comments
Please sign in to leave a comment.