The FullAuth scenario is not working on a mobile device.

Issue:

The FullAuth scenario is not working on a mobile device.

Solution:

  • Check the version of the Core used on the mobile device. Make sure that the latest version is installed.
    Swift Objective-C
    DocReader.shared.version.api
  • Check the version of the FullAuth database used on the mobile device. Make sure that the latest version is installed.
    Swift Objective-C
    DocReader.shared.version.database.version
  • Download the database from the provided link.
  • If you are using the prepareDatabase function, make sure that the identifier is specified correctly.
  • Check the type of license used. If you are using an ML license, make sure that you are using the Mobile Auth SDK, not the SDK Service Full.
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