IRS license update

Alexey Metelsky -

Update process includes 3 steps:

License creation

To create a license for your device (several devices) or software license, we need to know a serial number\unique identifier of each device.

You need to do the following steps:

Computer with Internet connection:

   1. Connect the device to a computer.
   2. Run Regula Keys application (Start -> Regula Keys).
   3. For a device license - send a request to us by clicking "Send devices info" button ("Send system info" for a software license), specify your requirements and contact info (company, country) in comments so our manager can contact you.

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Computer without Internet connection:

   1. Run Regula Keys application with a connected device, click "Save devices info"  ("Save system info", if you need software license) in the application window.

   2. Send saved file to support@regulaforensics.com and specify your requirements and contact info (company, country) so our manager can contact you.

 

Once all license details discussed, our manager creates the license, and it becomes active and available for usage. 

License usage

To use the license you need to follow one of these ways:

License update on a computer with Internet connection:

  1. Run Regula Keys application with connected device and wait for update to complete.
  2. Update license information.
  3. Updated license information should be displayed in the application window.

License update on a computer without Internet connection:

  1. On another computer with Internet connection download this file
  2. Important! Make sure that you have file named "devices.dat", as it may be auto renamed to something like devices(1).dat, if you did download this file a number of times already.
  3. On the target computer run Regula Keys, click "Manual Update" button, specify a path to devices.dat file that you have downloaded and confirm.
  4. Update license information.
  5. Updated license information should be displayed in the application window.

 

If you use software license, then you should make some extra steps:

Software license installation

  1. You will receive .license file from us that you should make available on the computer for which this license is intended.
  2. Run Regula Keys application and press "Install license" button.
  3. Select your .license file and confirm.
  4. Updated license information should be displayed in the application window.

 

License extension

To extend a license you need to run a client application (E.g. SDU Autodocs) and click the "About" button.

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Then send a request to us by clicking "Extend a license" button

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and specify your requirements and contact info (company, country) in comments so our manager can contact you.

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*in case there is no active connection to the Internet, you need to contact our manager in the way convenient for you.

License information update on a computer with Internet connection:

  1. Run client application (E.g. SDU Forensic)
  2. In this case the key package will update automatically:

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License information update on a computer without Internet connection:

  1. Download information file
  2. Run client application (E.g. SDU Forensic).
  3. When a dialog box prompting to install the key package appears, click Yes and specify the path to the key package file. 

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