The update process includes 3 steps:
License creation
To create a license for your device (several devices) or software license, we need to know a serial number/unique identifier of each device.
You should do the following steps: Computer with an Internet connection:
- Connect the device to a computer.
- Run the Regula Licensing application (Start -> Regula Licensing). You can download it using our Regula Download Manager.
- To get a device license, send us a request by clicking the button Send devices info (Send system info for a software license), specify your requirements and contact info (company, country) in comments, so that our manager can contact you.
Computer without an Internet connection:
- Run the Regula Licensing application with a connected device, click Save devices info (Save system info, if you need a software license) in the application window.
- Send the saved file to support@regulaforensics.com and specify your requirements and contact info (company, country) so that our manager can contact you.
Once all license details are discussed, our manager generates a license, and it becomes active and available for usage.
License usage
You can update your license in one of these ways:
License update on a computer with an Internet connection:
- Run the Regula Licensing (Regula Keys) application with a connected device and wait for the update to complete.
- The updated license information will be displayed in the application window.
- Run a client application (E.g. SDU Forensic).
Key package update on a computer without an Internet connection:
- Download the device.dat file.
- Important! Make sure that you have a file named devices.dat, as it may be auto renamed to something like devices(1).dat, if you have downloaded this file a number of times already.
- On the target computer run Regula Licensing, click the Manual Update button, specify a path to the devices.dat file that you have downloaded.
- Download the .pak file with updated information.
- Run a client application (E.g. SDU Forensic).
- When a dialog box prompting to install the key package appears, click Yes and specify the path to the .pak file.
- The updated license information will be displayed in the application window.
Software license installation
- We'll send you the .license file, which should be placed on the computer where this license is supposed to be used.
- Run the Regula Licensing (Regula Keys) application and click the Install license button.
- Select your .license file and confirm.
- The updated license information will be displayed in the application window.
- Download the .pak file with updated information.
- Run a client application (E.g. SDU Forensic).
- When a dialog box prompting to install the key package appears, click Yes and specify the path to the .pak file.
- The updated license information will be displayed in the application window.
License extension
To extend a license, run a client application (E.g. SDU Autodocs) and click the About button.
Then send us a request by clicking the button Extend a license
and specify your requirements and contact info (company, country) in comments so that our manager can contact you.
*in case there is no active connection to the Internet, you need to contact our manager in any way that is convenient for you.
Once the license has been extended, the license information should be updated.
License information update on a computer with an Internet connection:
- Run a client application (E.g. SDU Forensic)
- In this case the key package will be updated automatically:
Key package update on a computer without an Internet connection:
- Download the .pak file with updated information.
- Run a client application (E.g. SDU Forensic).
- When a dialog box prompting to install the key package appears, click Yes and specify the path to the .pak file.
Comments
Please sign in to leave a comment.