1. Regula Forensics Help Center
  2. Document Readers and SDK
  3. Known Issues

Document Reader can't be recognized on CentOS 7 after SDK update

Issue:

After updating SDK to version 6.5 or higher – document reader device can't be recognized in a system.

Solution:

Connect a reader to a computer and run the following commands in the Terminal:

sudo chmod 0755 /usr/bin/fxload
sudo systemctl restart regula-driver-fxload.service

Also, you may check this article.

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