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  1. Regula Forensics Help Center
  2. Document Readers and SDK
  3. Known Issues

Known Issues

  • Activating Apple Pay when scanning an image using a document reader
  • Document Reader RFID can't be recognized on CentOS 7
  • Error: Data file is missing or corrupted
  • Document Reader can't be recognized on CentOS 7 after SDK update
  • System Runtime Interop Services COM Exception error
  • "Api-ms-win-crt-runtime-l1-1-0.dll" error
  • Regula 7308 settings saving issue
  • The Regula SDK Service Host Process stopped
  • Apple Pay is initiated when barcode/image is being processed using the iOS device
  • USB module bandwidth issue with optical devices (4177, 4077, 7505, 7505M, 7024, 7024М, 7028, 4197, 7701M, 7708)
  • The device is not recognized or added as Unrecognized Device
  • Manual RFID detection does not work
  • Document Reader issues when connected to USB 3.0 ports
  • Document Reader should be powered from 2 USB ports
  • Windows tries and fails to install Smart Card driver

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