Regula 7308 settings saving issue


When working with the device Regula 7308, you may encounter an issue when the settings are not saved when you try to select the required settings and save them via the browser (from a tablet or embedded PC). Specifically, if you load the service call page, click the Settings button, set the necessary options, close the settings window, and open it again, these options may appear to be unselected.



  • Connect the device Regula 7308 to the monitor and external power supply.
  • Turn the device on and log in to the Windows account (default password = 1).
  • Open the folder C:\Regula and delete the file 7308_api config.
  • Open the “Run” dialog box by pressing the Win+R keys simultaneously.
  • Type services.msc in the input field and click OK.


  • Restart the service 7308.
  • After that, the 7308_api config file will be generated again.


If the 7308_api config file is not updated, its contents will be incomplete.

Incorrect file contents:

 <?xml version="1.0" encoding="utf-8"?>
 <add key="ServiceAddress" value="http://localhost:88/7308_api" />
 <add key="LightsSetup" value="3230" />
 <add key="TotalWorkingTime" value="120000" />
 <add key="RFID_RequestTimeout" value="10" />
 <add key="Calibration_RequestTimeout" value="15" />
 <add key="RFIDCertificateFolder" value="C:\RFIDCert\" />
 <add key="ReceivedImagesFolder" value="C:\RD\" />
 <add key="RfidManualDetection" value="true" />
 <add key="XMLResults" value="false" />
 <add key="XMLImageResults" value="false" />
 <add key="TXTResults" value="false" />
 <add key="SaveResultsAsync" value="false" />
Correct file contents:
<?xml version="1.0" encoding="utf-8" ?>
<add key="ServiceAddress" value="http://localhost:88/7308_api" />
<add key="LightsSetup" value="158"/>
<add key="TotalWorkingTime" value="0"/>
<add key="RFID_RequestTimeout" value="10"/>
<add key="Calibration_RequestTimeout" value="15"/>
<add key="RFIDCertificateFolder" value="C:\RFIDCert\"/>
<add key="ReceivedImagesFolder" value="D:\RD\"/>
<add key="RfidManualDetection" value="true"/>
<add key="SaveResultsAsync" value="false"/>
<add key="SaveImages" value="true"/>
<add key="SaveXmlResults" value="true"/>
<add key="SaveTextResults" value="false"/>
<add key="SaveJsonResults" value="false"/>
<add key="SaveXmlImages" value="false"/>
<add key="SaveJsonImages" value="false"/>

Please note

Drive D: has become the path for saving the results. We do not recommend changing it, as the amount of available memory on the C: drive may quickly be exhausted.

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